A run of recent Amazon delivery failures has made me rethink how much I can rely on a service I’ve trusted for 25 years. Silent drop-offs, inaccurate status alerts, and disappearing delivery photos point to a deeper issue: when communication slips, trust goes with it.

What began with a post about the em dash became a conversation about much more – how we think about voice, authenticity and the human mind in an AI-shaped world. The comments revealed concerns about something deeper - not about punctuation, but about identity and how we choose to sound.

The first cyberattack executed primarily by an autonomous AI isn’t hypothetical – it has already happened. Anthropic’s investigation shows how attackers manipulated Claude into running a full espionage campaign, marking a shift in how threats emerge, operate, and scale.

Vibe coding is changing how we create, shifting software from something we write to something we discuss. As AI becomes a collaborator, the real challenge is helping people use this new power responsibly – and communicators have a central role to play.

ChatGPT now promises to stop using em dashes when instructed, ending a surprisingly noisy debate over a tiny punctuation mark. But the real story is how AI picked up the em dash from us in the first place – and what that says about voice, trust and the way we write today.

The BBC’s Panorama scandal has exposed more than a single editorial lapse. It reveals a leadership culture trapped in process, not principle – and a broadcaster built for reason now struggling to survive in an age of emotional velocity.

The Internet Archive has survived years of copyright battles, but at great cost. Half a million books are gone – erased by law. What does that mean for our shared digital memory, and what can we learn from the burning of books in the ancient Library of Alexandria?

The King faces a choice between protecting a brother and preserving a monarchy. If the Crown wants to survive as a moral institution rather than a relic of privilege, it must show that the rules apply to it, too.