Generative AI

ChatGPT now promises to stop using em dashes when instructed, ending a surprisingly noisy debate over a tiny punctuation mark. But the real story is how AI picked up the em dash from us in the first place – and what that says about voice, trust and the way we write today.

A credible primer that treats AI as a collaborator, not a shortcut. This LinkedIn Learning course from Microsoft's Frank Shaw and Elaine Chang shows communicators how to create a simple mindset to experiment responsibly, save time and raise quality. It’s also free until 31 December 2025.

A Stanford study shows that one in four corporate press releases and many UN statements are now AI-assisted. Generative tools are reshaping how organisations write and communicate – raising new questions about authenticity, intent, and trust.

A planned day in London turned into unexpected chaos (with a happy ending), which led me to experiment with AI voice cloning. Using ElevenLabs, I created an audio version of myself telling the story – and the result surprised me. Could this be part of the future of how we share stories?