Marks and Spencer’s month-long cyber crisis is now less about systems and more about communication, and how it can make or break reputation. With media scrutiny high and brand trust wavering, this post explores why communication has become a critical risk.

The consumer metaverse may have stalled, but a new version is thriving in factories and warehouses. Discover how digital twins, spatial computing, and AI are reshaping industry – and what this shift means for communicators.

The Vatican’s continued investment in social media for Pope Leo XIV signals a smart strategic move to stay visible, credible, and relevant in a digitally connected world – and raises the question of how far this engagement could evolve across emerging platforms.

Moving from WordPress to Ghost has many benefits – but I miss one key feature: child themes. Here's what Ghost does (and doesn't) offer for custom theme users, and how to safely manage your theme customisations without losing your changes.

AI tools are trained on English, but not the kind most people speak. This post explores how generative AI reinforces American norms, often at the expense of global linguistic diversity. So, whose English is it really speaking?

Washington PR veteran Phil Elwood joins David Yelland on the BBC's 'When It Hits The Fan' podcast to explore how public relations has "infected" politics and media. Witty and unsettling in equal measure, it’s a sharp look at spin, truth, and the power behind the curtain.

A personal visit to Tyntesfield reveals more than Victorian grandeur – it’s a story of global trade, religious devotion, and architectural splendour. From guano riches to Gothic revival, this North Somerset estate tells a fascinating tale.

In a profession where announcing client wins is still often the norm, I've found greater value in discretion. Inspired by a recent post from Nina Sawetz, I explore why a lower-key approach can build stronger, more authentic and trusting relationships.